Frequently asked questions
Form N-400 is available now. This page covers November 2026 payment and mailing rules, privacy, and our software-fee-only guarantee.
Can I order today?
Yes — the N-400 (citizenship) package is available now. Other packages are coming soon.
Is Keystone Citizen a law firm?
No. Keystone Citizen is self-help software. We do not provide legal advice, and using Keystone Citizen does not create an attorney-client relationship.
Do your prices include USCIS filing fees?
No. Prices shown are our software fee only. USCIS filing fees are separate and paid directly to USCIS.
How do I pay USCIS and where do I mail a paper filing in November 2026?
As of November 12, 2026, paper filers generally pay with Form G-1450 or Form G-1650 (or Form G-1651 if exempt)—not a personal check or money order—and must use one payment form per benefit request. USCIS lockbox addresses changed on October 7, 2026; the grace period ended November 9, 2026. Always confirm the current Direct Filing Address, USPS versus courier address, and family versus non-family chart on uscis.gov.
Do you refund USCIS government filing fees?
No. We never collect or reimburse USCIS government filing fees, and we do not guarantee USCIS approval. Our Software-Fee-Only Guarantee refunds the Keystone Citizen software fee within 14 days if you have not downloaded the final PDF, or if that PDF uses an outdated or wrong USCIS form edition on the date you generated it, or has a software formatting or page defect we cannot promptly fix.
Where are my form answers stored?
Your form answers stay in your browser and are not stored on our servers. If you use optional document photo autofill, photos are sent once to generate suggested fields; you must review every field yourself. Social Security numbers and Yes/No answers are not filled from photos.
Can I upload photos and have the N-400 filled in for me?
Yes, on the live Form N-400 package you can enter answers yourself or use optional photo autofill for supported documents, then review every field. The free preview is marked not for filing. After payment, your browser builds the final PDF on your device.
What is included in the I-485 price?
The I-485 package price ($209 through November 19, 2026 ET, then $237) is for Form I-485 only. Form I-130 ($112 launch / $127 regular) and Form I-864 ($97 launch / $110 regular) are separate packages. That package is coming soon; Form N-400 is available now.
November 2026 USCIS filing checklist
Lockbox addresses (post–November 9 cutoff)
USCIS updated paper filing addresses on October 7, 2026, and the grace period ended November 9, 2026. Always verify the current Direct Filing Address on uscis.gov and match the USPS P.O. Box versus the FedEx, UPS, or DHL street address, and the family versus non-family charts.
No paper checks or money orders
Paper filers generally pay with Form G-1450 (a U.S.-issued credit, debit, or prepaid card) or Form G-1650 (ACH debit from a U.S. bank account), or file Form G-1651 if they qualify for an exemption. Use one payment form per benefit request. A declined or combined payment can cause the whole packet to be rejected, with no filing date.
Current editions and October 16 fee rules
Form I-485 requires edition 09/18/26 (no grace period; editions 01/20/25 and 09/04/26 are rejected). Form I-864 requires edition 08/24/26 since October 1, 2026. The October 16, 2026 H.R. 1 inflation increases apply only to specific add-on fees (for example, the I-131 immigration parole fee is $1,050, and certain asylum, parole, or TPS initial EADs are $570). Core N-400 fees ($710 online / $760 paper) and I-485 fees ($1,390 online / $1,440 paper) did not change. Confirm the current G-1055 fee schedule, edition 10/26/26, on uscis.gov.
I-693 medical exam and N-400 filing note
Paper I-485 filers should keep the I-693 in the civil surgeon’s original sealed envelope. Online I-485 filers open the envelope and upload the form, and should keep the original and the envelope until a decision. Form N-400 online filing is $710 versus $760 for paper; reduced-fee and fee-waiver requests generally require a paper filing.
Software-Fee-Only Guarantee
We refund the Keystone Citizen software fee in full within 14 days if you have not downloaded the final PDF, or if the PDF you downloaded uses an outdated or wrong USCIS form edition on the date you generated it, or has a software formatting or page defect we cannot promptly fix. We never collect or reimburse USCIS government filing fees, and we do not guarantee USCIS approval.
What's not included
Keystone Citizen is not a law firm and does not give legal advice. You review, sign, mail, and file the application yourself, and you pay USCIS filing fees directly to USCIS. USCIS filing fees are not included in our software fee.